Help - buying a season ticket on line.

Tangerine Lasher

Tangerine Lasher

Well-known member
I’ve created the single sign on account and linked in my client reference number. All looks good.
I click on the ground and stand to access my existing seat and near enough everything is greyed out (until 30th June I’d assume.)
What am I missing please to renew. I expected that somewhere on my account I’d see my existing seat number and just click renew. Thanks 🙏
 
Tangerine Lasher said:
I’ve created the single sign on account and linked in my client reference number. All looks good.
I click on the ground and stand to access my existing seat and near enough everything is greyed out (until 30th June I’d assume.)
What am I missing please to renew. I expected that somewhere on my account I’d see my existing seat number and just click renew. Thanks 🙏
Click to expand...
I honestly can't remember where but there is a renew option - you find it through the menus somewhere as opposed to clicking the seating plan
 
Tangerine Lasher said:
I’ve created the single sign on account and linked in my client reference number. All looks good.
I click on the ground and stand to access my existing seat and near enough everything is greyed out (until 30th June I’d assume.)
What am I missing please to renew. I expected that somewhere on my account I’d see my existing seat number and just click renew. Thanks 🙏
Click to expand...

td53 said:
I honestly can't remember where but there is a renew option - you find it through the menus somewhere as opposed to clicking the seating plan
Click to expand...
Should be as soon as you log into the tickets bit I think, there was a renew button.
 
Tangerine Lasher said:
I’ve created the single sign on account and linked in my client reference number. All looks good.
I click on the ground and stand to access my existing seat and near enough everything is greyed out (until 30th June I’d assume.)
What am I missing please to renew. I expected that somewhere on my account I’d see my existing seat number and just click renew. Thanks 🙏
Click to expand...
Think you need to click on the 'my account' icon in the top right, and it says renew ticket in there.
 
td53 said:
I think it depends on the device. I think the renew button shows on desktop but is menu on mobile...
Click to expand...
Did mine on mobile and was a little renew button on first screen, but either way should be in those 2 places....
 
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